Returns & Exchanges
At CGY Team Store, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account portal or visit our returns page with your order number and email address to start the process.
Prepare the Gear
Ensure all items are in original, unworn condition with tags attached and pack them securely in the original shipping box or a similar mailer.
Ship It Back
Print your prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing